By using LUXE, you agree to the following terms.
You must be at least 18 years old to use this website and purchase our products. By placing an order, you confirm that you meet this age requirement. If we discover that a user is under 18, we reserve the right to cancel any associated orders and delete the account.
LUXE products are sold for personal use only. Resale, redistribution, or commercial use without written permission is prohibited.
When you place an order, you receive an order confirmation email. This does not constitute acceptance of your order — acceptance occurs when we ship your items and send a shipping confirmation.
All prices are listed in USD unless otherwise noted. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and select cryptocurrencies. Payment is processed at the time of order.
We reserve the right to refuse or cancel any order for reasons including: product availability, errors in pricing or description, suspected fraud, or violation of these terms.
We ship to the address you provide at checkout. It is your responsibility to ensure the shipping address is accurate and complete. We are not liable for orders shipped to incorrect addresses provided by you.
Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, carrier issues, or other circumstances beyond our control. See our Shipping Policy for full details.
All orders are shipped in plain, unmarked packaging. The sender name on the label will read "LX Tech Corp." Your bank statement will also show "LX Tech Corp."
We offer a 60-day return policy on all unopened items in their original packaging. For hygiene and safety reasons, we cannot accept returns on opened intimate products unless they are defective.
Defective or damaged items are eligible for a free replacement under our 12-month warranty. See our Returns Policy for complete details.
All content on this website — including text, images, logos, designs, and product names — is the property of LUXE or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent. The LUXE name, logo, and product designs are registered trademarks.
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or overburden our servers. Prohibited activities include:
Violation of these rules may result in account termination and legal action.
LUXE products are intended for adult recreational use. To the maximum extent permitted by law, LUXE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability in any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration under the rules of the London Court of International Arbitration.
We may update these Terms at any time. Changes take effect immediately upon posting to this page. Material changes will be communicated via email to registered users. Your continued use of the site after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at legal@luxe.com or through our contact form.